Tweet

JOHN’S, Antigua, February 11, 2016 – All customers with reservations with LIAT, The Caribbean Airline,  that were booked on or before 10^th February, who are concerned about travelling to destinations reported by the Centre for Disease Control and Prevention to be affected by Zika Viral Illness are advised of the following:

• You may change the dates of travel to the same destination at no charge
• You may change the destination without incurring a change fee. However, if the fare to the new destination is higher than the current reservation, you will be required to pay the difference in fare
• You may cancel the booking entirely and LIAT will offer a full credit and waive the cancellation fee.  The credit will be valid for a year from date of cancellation

 

Customers will be able to make these changes up to 14^th March 2016.

Changes made to bookings made after 10^th February will incur the normal change and cancellation fees according to the fare rules.

The CDC’s advisory recently announced that Zika-affected areas include the following LIAT destinations: Barbados, Guadeloupe, Guyana, Martinique, Puerto Rico, Saint Martin and United States Virgin Islands.

To change travel dates or destination, customers should contact the LIAT Call Centre from Antigua – 1-268-480-5582; toll free from the rest of the Caribbean – 1-888-844-5428; from Barbados – 1-246 434 5428 and from Puerto Rico and the US Virgin Islands – 1-866-549-5428. Regular office hours for the Call Centre are 0700 to 2200 hours Monday to Saturday and from 0700 to 1800 hours on Sunday and Public Holidays.