Statement from RBC Royal Bank: Temporary closure of RBC’s branch in Basseterre, St. Kitts

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TORONTO (CANADA) – July 12, 2020 — Following a fire on Friday evening at the RBC Royal Bank (“RBC”) branch on Fort Street in Basseterre (St. Kitts), RBC wishes to advise that the branch will be temporarily closed until further notice.

On Friday evening, the local fire brigade responded to reports of smoke coming from the branch. A fire was discovered and quickly extinguished. Thankfully, the branch had been closed for the day and no injuries were reported. RBC wishes to thank the St. Kitts and Nevis Fire and Rescue Service for their quick response and swift action. Thanks to their efforts the fire was quickly contained and further damage was prevented.

As we further assess the damage and begin restoration activities, clients are advised to make use of RBC’s digital, mobile, and ATM offerings for most day-to-day banking transactions. Clients may also visit the nearby branch on Wellington Road, which is currently open Monday to Thursday from 8:00am to 1:00pm, and Fridays from 8:00am to 2:00pm. Clients who make use of RBC’s Night Deposit service at the Basseterre branch are asked to visit the Wellington Road branch in order to be given access to the Wellington Road branch Night Deposit chute.

We thank our clients for their patience and understanding.


About RBC in the Caribbean

With more than 110 years of dedicated service to the region, RBC has a presence in 17 countries and territories, with 52 branches and over 3,200 employees serving more than one million clients. As one of the Caribbean’s leading diversified financial services companies, RBC provides personal and commercial banking, wealth management, corporate and investment banking, insurance and trust and asset management services to a wide range of clients, including individuals, small businesses, general commercial entities, regional and multi-national corporations and governments. For more information, please visit

About RBC

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 86,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our 16 million clients in Canada, the U.S. and 34 other countries. Learn more at‎

We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at

For more information (media only):

Andrew McGrath | RBC Communications

E: | T: +1 (416) 974-3749

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